Terms of Service

Effective Date: 4 June 2025

Welcome to Amerigo. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our site or purchasing from us, you agree to these Terms. If you do not agree, please refrain from using our site or services.

Amerigo is operated in Perth, Western Australia, and these Terms are governed by Australian law, including the Australian Consumer Law (ACL).

1. Overview

This website is operated by Amerigo. Throughout the site, the terms "we", "us", and "our" refer to Amerigo. By using this site and/or purchasing something from us, you agree to be bound by these Terms, including additional policies referenced here or linked elsewhere on the site.

2. Eligibility

To use our website or place an order, you must be at least 18 years old or have permission from a parent or legal guardian.

3. Products and Orders

All products are subject to availability.

Prices are listed in Australian Dollars (AUD) and include GST unless otherwise noted.

We reserve the right to limit or cancel orders at our sole discretion.

If your order is canceled, we will notify you and refund any amount paid.

4. Shipping & Delivery

We offer domestic and international shipping. Estimated delivery times and shipping costs are displayed during checkout.

Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers, customs, or external factors.

Risk of loss or damage passes to the customer upon delivery.

5. Returns & Exchanges

We comply with the Australian Consumer Law, which ensures your rights to a refund, repair, or replacement in cases of major fault, damage, or misrepresentation.

We accept returns within 7 days of receiving the product, with a receipt, provided:

• The item is unworn, unwashed, and in original condition with tags attached.
• You include proof of purchase.
• Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
• To initiate a return, please contact us at donamerigobrand@gmail.com.

6. Intellectual Property

All content on our site — including but not limited to text, images, logos, graphics, and product designs — is the property of Amerigo and protected by Australian and international copyright and trademark laws. You may not reproduce or use any content without prior written consent.

7. User Conduct

By using this site, you agree not to:

• Violate any applicable laws or regulations.
• Infringe on any third-party rights.
• Transmit any viruses, malware, or disruptive code.
• Attempt to gain unauthorized access to our systems or data.

8. Privacy

Your privacy is important to us. Our Privacy Policy outlines how your personal information is collected, used, and protected. By using this site, you consent to our data practices as described in that policy.

9. Limitation of Liability

To the extent permitted by law, Amerigo shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products.

Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law.

10. Indemnification

You agree to indemnify and hold harmless Amerigo, its directors, employees, and affiliates from any claims, losses, damages, or expenses resulting from your breach of these Terms or violation of any law or third-party rights.

11. International Use

If accessing this website from outside Australia, you are responsible for compliance with local laws. We make no representations that our site or products are appropriate or available for use in all countries.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective once posted on this page. Continued use of the website after changes are posted constitutes your acceptance.

13. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes will be resolved in the courts of Perth, WA, unless otherwise required by applicable law.

Shipping & Returns Policy

Effective Date: 4 June 2025

Thank you for shopping with Amerigo. We are committed to delivering your order efficiently and resolving any issues you may encounter. Please read our shipping and returns policy carefully before placing your order.

Shipping Information

• Taxes: All prices listed on our website are inclusive of GST (Goods and Services Tax) for Australian customers.
• Shipping Costs: Shipping is calculated at checkout based on your location and order size.
• Processing Time: Orders are typically processed within 1–3 business days.
• Domestic Shipping (Australia): Estimated delivery time is 2–7 business days.
• International Shipping: Estimated delivery times vary by destination and may be subject to customs processing.

We are not responsible for delays caused by shipping carriers or customs authorities.

Tracking

Once your order is dispatched, you will receive a tracking number via email so you can monitor your delivery.

Returns & Exchanges

We accept returns or exchanges only in the case of defective or damaged products.

To request a return or exchange:

• Contact us within 7 days of receiving your purchase.
• Email donamerigobrand@gmail.com with:
  • A brief description of the issue
  • A clear photo of the defect or damage
  • A copy of your receipt or proof of purchase
• Once reviewed, we will respond with a resolution, which may include a refund, replacement, or exchange.

Conditions for Return Eligibility

• Items must be unworn, unwashed, and in original condition with all tags attached.
• Items must be returned with the original receipt.
• We reserve the right to reject returns that do not meet these conditions.

Non-Returnable Items

• Change-of-mind returns or size exchanges are not accepted at this time.
• Items marked as final sale cannot be returned or exchanged unless faulty.

Return Shipping

Customers are responsible for return shipping costs unless the item was received in a faulty or damaged condition.

Contact Us

If you have any questions about your order or this policy, please contact us at:

Email: donamerigobrand@gmail.com

Privacy Policy

Effective Date: 4 June 2025

Your privacy is important to us. This Privacy Policy explains how Amerigo collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

• Personal identification information such as name, email address, phone number, and shipping address.
• Payment information for processing orders.
• Usage data including browsing behavior on our website.

2. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your orders and our products.
• To improve our website and customer service.
• To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as shipping companies and payment processors, under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain data processing. Please contact us at donamerigobrand@gmail.com for any privacy-related requests.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: donamerigobrand@gmail.com